1. Eligibility for Returns
- You must notify us within 1–3 days of receiving your order.
- Items must be unused, in their original packaging, and in the same condition as received.
- Products that show signs of wear or damage due to customer handling are not eligible for return or exchange.
2. Return Process
To request a return:
- Contact us via email at [email protected] within 1–3 days of delivery.
- Include your order details, reason for return, and photos if the item is damaged or defective.
- Once your return is approved, we will coordinate with you for item pickup or return instructions.
3. Refunds
- Approved refunds will be issued via cash at the time of pickup or during delivery of the replacement item.
- Refunds are only applicable for products that are returned and confirmed to meet the return eligibility conditions.
4. Non-Returnable Items
The following items are not eligible for return or refund:
- Products damaged due to misuse
- Items returned after the 1–3 day window
- Items not in original condition or packaging
5. Contact Us
For any concerns regarding returns or refunds, reach out to us at:
đź“© [email protected]
